Susanna Nickalls
Founder of WorkWell Associates

Susanna began her career in Law and practiced as a corporate lawyer in London until she moved to Singapore and changed her focus to advocating for more inclusive workplaces. She began consulting with local and international companies when she headed the consultancy and training arm of a gender equality advocacy group. It was in 2019 when she founded WorkWell Associates.

Susanna now specialises in helping multi-national and local organisations manage workplace misconduct such as sexual harassment, bullying and discrimination. She is an experienced trainer and employee misconduct investigator, offering practical interventions to manage workplace misconduct.

Susanna has conducted training workshops for C-suite executives, HR professionals, line managers and employees on building respectful workplaces. She has trained more than 4,000 participants in Singapore, Hong Kong, Japan, Korea, Australia, Taiwan, China, Thailand as well as conducted investigations in APAC and Europe.

Susanna has worked with multi-national companies, Singapore Government organisations, local for profit and non-profit organisations as well as companies in the education sector.

Clients have described Susanna as personable, engaging and skilled at offering flexible solutions.

Feedback from investigation interviewee

“Talking to Susanna left me nothing short of impressed.  Her kind, respectful attitude and attentive listening helped me narrate the events without triggering any negative feelings.  Throughout the call I felt calm and supported and afterwards I was very peaceful and grateful for being given this opportunity to share somewhat difficult experiences in such a safe, respectful environment.”

Feedback from senior manager at international Tech Company

“Susanna was a great facilitator. It’s a very serious and sensitive subject and I felt that Susanna's approach was very organic and empathetic.”

Feedback from senior hr manager at sg government entity

“I liked that there were quizzes after each topic as it helped to confirm our understanding.  Thank you Susanna for making this serious topic so much more understandable, interesting and light-hearted.”